London Centre for Compliance and Legal Studies (LCCLS)
Effective Date: 30^th May 2025

1. Introduction

At the London Centre for Compliance and Legal Studies (LCCLS), we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you engage with our services, including our website, courses, events, digital content, and communications.

We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

LCCLS is a UK-based provider of professional and academic compliance and legal education. We are the Data Controller for your personal data under UK data protection law.

Contact Information:
Email: info@lccls.org
Website: www.lccls.org
CO Registration Number: ZB873135

3. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Individuals who register for or participate in LCCLS courses, training, or events
• Individuals who contact us by email, phone, or web form
• Newsletter or marketing subscribers
• Users accessing digital content or resources

This policy does not apply to third-party websites linked from our platform.

4. What Personal Data We Collect

We may collect and process the following categories of personal information:

1. a) Identity and Contact Information

• Full name
• Date of birth
• Nationality (if required for compliance)
• Email address
• Phone number
• Billing address

1. b) Educational and Course Data

• Enrolment history
• Assessment scores and completion records
• Course progress
• Feedback or reviews submitted by you

1. c) Financial Information

• Payment confirmation and transaction history
• (Note: We do not store full credit/debit card information—payments are processed via secure third-party providers such as Stripe or PayPal)

1. d) Technical and Usage Data

• IP address
• Browser type and operating system
• Device type
• Time zone
• Interaction data (clicks, pages visited, duration of access)

1. e) Communication Data

• Emails or messages sent to us
• Survey responses
• Support queries
• Marketing preferences

5. How We Collect Your Data

Your data may be collected via:

• Direct registration or enrolment through our website
• Email, phone, or online communication
• Interaction with our website or digital learning systems
• Participation in feedback forms or surveys
• Automated tracking via cookies and analytics tools

6. Why We Use Your Data

We process personal data for the following purposes:

Purpose	Legal Basis
Course registration, delivery, and assessment	Contractual necessity
Communication regarding course progress	Contractual necessity
Payment processing and invoicing	Contractual/legal obligation
Certification issuance	Contractual necessity
Responding to support queries	Legitimate interest
Internal reporting and course improvement	Legitimate interest
Marketing communications (with consent)	Consent
Compliance with legal obligations	Legal obligation

7. Marketing and Communications

By signing up for our services, you may receive:

• Administrative emails (account, course updates, certifications)
• Marketing communications (promotions, course announcements, newsletters)

You can opt out of marketing emails at any time using the unsubscribe link in our messages or by contacting us at info@lccls.org. Unsubscribing will not affect service-related communications.

We do not sell your data or share it with third parties for marketing purposes without your explicit consent.

8. Cookies and Analytics

Our website uses cookies and third-party analytics tools (e.g., Google Analytics) to enhance user experience and analyse traffic. Cookies collect data such as:

• Device information
• Browser behaviour
• Session duration
• Referring pages

You can manage or disable cookies through your browser settings. Detailed information is provided in our separate Cookie Policy.

9. Data Sharing and Processors

We do not sell your personal data. We may share your data with trusted third-party service providers for operational purposes, such as:

• Payment gateways (e.g., Stripe, PayPal)
• Learning management systems (LMS)
• Cloud storage and hosting providers
• Communication platforms (e.g., Mailchimp, Gmail)
• Legal, regulatory, or accreditation bodies (as required)

All third parties are bound by strict data protection agreements and must adhere to GDPR standards.

10. International Transfers

If your data is transferred outside the UK (e.g., to IT service providers), we ensure that:

• The country has adequate protection as determined by the UK government; or
• Standard Contractual Clauses (SCCs) are in place; or
• Additional technical safeguards (e.g., encryption) are implemented

11. How We Protect Your Data

We implement a combination of technical, organisational, and physical safeguards, including:

• SSL encryption across our platform
• Role-based access control and user authentication
• Secure data storage and backups
• Staff training on data handling
• Ongoing system monitoring and patching
• Incident response planning

12. How Long We Keep Your Data

We retain personal data only for as long as necessary:

Data Type	Retention Period
Academic records	6 years after course completion
Payment information	6 years for accounting compliance
Support communications	2 years from last interaction
Marketing preferences	Until consent is withdrawn

You may request earlier deletion unless retention is required by law.

13. Your Rights Under the UK GDPR

You have the right to:

• Access the personal data we hold about you
• Rectify inaccuracies or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict processing under certain circumstances
• Object to processing based on legitimate interest or direct marketing
• Port your data to another controller
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk
📞 ICO Helpline: 0303 123 1113

14. Automated Decision-Making and Profiling

LCCLS does not engage in automated decision-making or profiling that significantly affects individuals.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal information.

16. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on our website with the revised effective date. Continued use of our services indicates your acceptance of any changes.

17. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we use your data, please contact:

Data Protection Officer (DPO)
Email: info@lccls.org